Terms and conditions of use

Terms and Conditions of Use

Welcome to our website. By accessing or using our services, you agree to the following terms and conditions. Please read them carefully before placing an order.

? General Use

By using this website, you confirm that:

You are at least 18 years old or have permission from a legal guardian
You provide accurate and complete information when placing an order
You agree not to misuse the website for illegal or unauthorized purposes

? Custom Products Policy

Many of our products are custom-made based on your specifications.

By placing a customization order, you agree that:

All customization details (text, numbers, images) are final once submitted
Production begins after confirmation of customization details
Additional fees may apply depending on customization complexity

Customers must provide:

Clear text instructions and/or
High-quality images or design files

We are not responsible for issues caused by:

Incorrect spelling or input provided by the customer
Low-quality or unclear images

? No Return & Refund Policy (Custom Products)

Due to the personalized nature of our products:

Customized items are non-refundable and non-returnable unless there is a proven quality issue or manufacturing defect.

This includes:

Personalized jerseys
Custom apparel
Any made-to-order products

If a product has a confirmed defect, please contact us within 7 days of delivery with:

Photos of the issue
Order number

We will review and offer a replacement or appropriate solution.

? Pricing & Payments

All prices are listed in the selected currency
Prices may change without prior notice
Additional customization fees may be applied and clearly displayed before checkout

We accept secure online payments through trusted payment providers.

? Shipping & Delivery

Delivery times include processing + customization + shipping time
Shipping delays caused by logistics providers or customs are beyond our control

For full details, please refer to our Delivery Information page.

⚠️ Order Cancellation

Orders can only be canceled within 12 hours of purchase
Once production has started, cancellation is no longer possible

? Limitation of Liability

We are not liable for:

Customer errors in customization details
Delays caused by shipping carriers or customs
Minor variations in color or design due to production differences

? Intellectual Property

All website content, including images, text, and designs, is protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

? Modifications

We reserve the right to update or modify these terms at any time.
Continued use of the website constitutes acceptance of the updated terms.

? Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: trustworthyplus@gmail.com

Thank you for choosing our store. We appreciate your trust and support.